Your privacy matters to soltbaji. This page explains exactly what personal data we collect when you use the soltbaji platform, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon for the sake of it.
Six things every soltbaji player should know about how their personal data is handled. The full policy follows below.
Every piece of data you send to soltbaji — from your login credentials to your payment details — is encrypted in transit using TLS 1.3. This is the same standard used by major banks. Your data does not travel in plain text, ever.
Soltbaji does not sell your personal data to third parties. Full stop. Your name, phone number, payment details, and gaming history are used to operate your account and comply with legal obligations — nothing else.
Soltbaji gives you the right to access, correct, and request deletion of your personal data. You can contact support at any time to exercise these rights. Requests are handled within 30 days of receipt.
Player data on soltbaji is stored on secure servers with access restricted to authorised personnel only. Server infrastructure is reviewed by an independent security team every six months to identify and address vulnerabilities.
Soltbaji shares your data with third parties only where strictly necessary — for example, with bKash, Nagad, or Rocket to process your transactions. These partners are contractually required to protect your data and use it only for the stated purpose.
In the unlikely event of a data breach affecting your personal information, soltbaji will notify affected players promptly and take immediate steps to contain the breach. Soltbaji has maintained a clean security record since launch.
This Privacy Policy applies to all services operated under the soltbaji brand, including the website at soltbaji.com and any soltbaji mobile application. By registering an account or using the soltbaji platform, you confirm that you have read and understood this policy.
Soltbaji is an online gaming platform serving players in Bangladesh. When this Privacy Policy refers to "soltbaji", "we", "us", or "our", it means the soltbaji platform and the company that operates it. When it refers to "you" or "the player", it means any individual who accesses, registers on, or uses the soltbaji platform in any capacity.
Soltbaji acts as the data controller for all personal data collected through the platform. This means soltbaji determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions about how soltbaji handles your personal data, or if you wish to exercise any of your data rights, you can contact the soltbaji privacy team at any time. Contact details are provided in Section 12 of this policy.
Soltbaji collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third parties such as payment providers. The table below summarises the main categories of data soltbaji collects.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during platform use |
| Communications Data | Support chat transcripts, emails sent to soltbaji | When you contact soltbaji support |
Soltbaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if a player discloses a gambling-related health concern when requesting self-exclusion.
Soltbaji uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main purposes for which soltbaji processes your personal data are:
If you no longer wish to receive promotional emails or SMS messages from soltbaji, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting soltbaji support. Opting out of marketing does not affect your ability to use the platform.
Soltbaji processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Soltbaji does not sell your personal data to any third party. We share your data only in the following limited circumstances:
All third parties with whom soltbaji shares personal data are required to implement appropriate technical and organisational security measures and to use the data only for the purposes for which it was shared.
Soltbaji uses cookies and similar tracking technologies on the platform to improve your experience, maintain your session, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.
The types of cookies soltbaji uses are:
You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the soltbaji platform.
Most browsers allow you to view, manage, and delete cookies through the browser settings menu. Clearing cookies will log you out of soltbaji and reset your preferences. Soltbaji does not use cookies to track your activity on other websites.
Soltbaji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods soltbaji applies are:
When personal data is no longer required, soltbaji deletes or anonymises it securely. Data that has been anonymised — meaning it can no longer be linked to an identifiable individual — may be retained indefinitely for analytical purposes.
As a soltbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the soltbaji privacy team using the details in Section 12. Soltbaji will respond to all valid requests within 30 days.
Request a copy of the personal data soltbaji holds about you.
Ask soltbaji to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal basis for continued retention.
Ask soltbaji to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Email [email protected] with the subject line "Data Rights Request" and include your registered mobile number and a brief description of your request. Soltbaji will verify your identity before processing the request and will respond within 30 days.
Soltbaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While soltbaji takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your soltbaji account and do not share your login credentials with anyone.
The soltbaji platform is strictly for adults aged 18 and over. Soltbaji does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register on or use the soltbaji platform.
If soltbaji becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on soltbaji, please contact support immediately so we can investigate and take appropriate action.
Soltbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, soltbaji will notify registered players via email or an in-platform notification before the changes take effect.
The current version of this Privacy Policy is always available on this page, with the "Last Updated" date reflecting the most recent revision. We encourage you to review this page periodically. Continued use of the soltbaji platform after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how soltbaji handles your personal data, please get in touch:
Soltbaji is committed to resolving all privacy-related queries and complaints fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.